Need help?

1. Contacting HealthFirstPriority for Help

General Member Services

Phone: +91 96647 64295

Availability: Monday to Friday, 8 am–8 pm.

Representatives can help with:

Membership inquiries

Benefits and coverage details

Billing and payments

24/7 Automated System

Use the automated system to check claim statuses or make payments

outside business hours.

2. Services available:

Plan comparisons

FAQ section for common questions

Provider search tools

HealthFirstPriority

Download from Google Play Store or Apple App Store.

Features:

Digital Member ID

Locate in-network providers

Chat with a representative

Manage prescriptions

3. Specific Types of Support

Financial Assistance

HealthFirstPriority can guide you on eligibility for government programs like Medicaid, Child Health Plus, or Essential Plans.

Contact their financial assistance team for enrollment help.

Language Support

Multi-language support is available via their customer service.

Technical Support

For issues with your HealthFirstPriority account or app, use the "Contact Us" page on the website or report it through the app.

4. Walk-In Service Centers

HealthFirstPriority also has service centers where you can speak to representatives in person.

Find the nearest location: HealthFirstPriority Locations - C1-304, Puranik Aarambh, Opposite Haware City, Ghodbunder Road, Kasarvadavli, Thane 400615.

5. Escalation of Issues If you have unresolved concerns, you can:

Request a supervisor during your call. File a grievance or appeal for issues related to claims, denials, or services not received.